Psychological care without the commute
Telehealth can make therapy easier to access when travel, work, mobility, caregiving or distance makes in-person appointments difficult. Sessions are conducted by video using an appropriate secure platform, with the same focus on privacy, clinical assessment and evidence-based treatment as face-to-face work.
Who telehealth can suit
Many common concerns can be addressed effectively by telehealth when the client has a private space, reliable connection and a presentation that is appropriate for remote care. Some clients prefer a mix of in-person and online sessions. Others find that being at home makes it easier to attend consistently.
When in-person or another service may be better
Telehealth is not suitable for every situation. Acute risk, severe instability, some forms of assessment, limited privacy at home or technology barriers may make in-person care or another service more appropriate. Suitability can be discussed before or during the first appointment.
Preparing for a session
Choose a private location where you are unlikely to be interrupted, use headphones if helpful and have the device charged. At the beginning of a session, it can be useful for the psychologist to confirm your current location and a contact plan in case the connection drops or a safety issue arises.